Reviews
“John Mills’ professionalism, patience and dedication to my family’s future lead us to our dream LA location. I can’t thank him enough for his efforts in helping make the transition and paperwork go smoothly from across the country. Not only is he prompt and willing to assist with any questions, but he clearly has my best interest in mind. Thank you, John, for all of your hard work in helping my family’s dreams come true!”
- Tony Z.
“As first-time homebuyers, the process felt overwhelming at times, but John’s patience and guidance made all the difference. He walked us through every step with care, always taking the time to explain things clearly and ease our concerns. During the more stressful moments, John had a natural ability to keep us calm and focused. He was an absolute pleasure to work with extremely patient, knowledgeable, and someone we felt we could completely trust. I highly recommend anyone to work with John.”
- Andrea W.
“John was patient, extremely insightful and thorough through the entire buying process. If I could’ve hired him to be my broker and real estate agent I would’ve. He by far surpassed my expectations and let’s just say they are HIGH. I am not the easiest client. I asked a TON of questions, nitpicked anything and everything. John always explained everything very calmly and detailed until I felt comfortable moving forward. I felt very comfortable working with him and would highly recommend him to anyone looking for a broker. Will definitely be using him on all future transactions!!”
- Shelby W.
“I was lucky enough to work with John Mills, who came highly recommended by our realtor. John was able to get my boyfriend and I get pre-approved in 24 hours. As a first-time home buyer it was important for us to work with someone who was knowledgeable and responsive. Not only did John meet those qualities, but he was extremely professional and made sure to guide us through the complex mortgage loan process. Thanks John!”
- Gabbi S.
“ John made the Home Refi experience fun and easy, let alone he got us a great rate! John took the time to learn about our situation and what we were trying to accomplish both in the short-term and long-term. John provided a comprehensive list of options with detailed pros and cons. I was able to make a decision I was 100% confident in. When it came time to lock in a rate, John's advice helped us wait until the right moment to secure the best rate. John and his team were also there for us during every step with the escrow partner to make sure it was an effortless and quick process. It was nice to always have someone in our corner. I highly recommend John for your refinancing needs. He knows the industry, is trustworthy and attentive to your needs.”
- Nathan B.
“ I have done business with John and can say from experience that he is a diligent, ethical and very knowledgeable mortgage professional. Anyone looking for financial expertise in the South Bay will be in good hands working with John.”
- Scott V.
“We recently refinanced our home with John, and will be recommending his services to anyone we know looking to work with a lender. John came highly recommended from friends of ours, and he absolutely exceeded our expectations. John made the process of refinancing easy and was super communicative throughout. He was also able to beat the initial rate he quoted us, and was 100% transparent and honest. We'll be using John again for another property, and can't thank him enough for making this the easiest refi we've ever done!”
- Mike K.
“John is nothing short of amazing! If I could, I would give him 6 out of 5 stars. He helped my wife and I through our first home purchase, from start to finish. He is incredibly thorough and has great communication. He is also a very nice guy and very responsive to calls, texts & emails. Our experience with John was so great during our first purchase, that we used him for our refinance in and also have referred him to many friends and family. Highly recommend John!
- CJ S.
“If you are looking for an incredible experience go see John. Not only did he make the refinance process smooth and easy he by far and away provided the best communication I have ever experienced in the lending industry. His detail oriented nature ensured all the necessary paperwork and documentation was requested from the onset thus saving us time and energy throughout the process. I highly recommend to all!
Thanks John!”
- Jeff S.
“John found us an excellent rate for our home refi and provided sharp guidance when it came to locking in our rate. His timely advice saved us a substantial amount in fees, and the process went very quickly and smoothly. I've known John for quite awhile through our time at Quiksilver. I'd recommend him as a very trustworthy and knowledgeable source for home financing.”
- Matt G.
“John and I worked together on several real estate transactions where I represented the Buyers and he was their mortgage broker. John is always on top of everything and never drops the ball. He keeps the transaction on track and always provides updates to all parties. My Buyers love working with John because he is trustworthy, efficient, professional and an excellent communicator. He quickly provides Buyers detailed loan payment scenarios, closing costs, and timelines. Even after the purchase, he takes care of his clients by reaching out to them when the interest rates have dropped, or their property has appreciated to refinance their loan and lower their payments. Now that’s great service! He is your mortgage consultant for life.”
— Veronica Sun
“Recent refi completed without a hitch. John and his team kept us informed all the way, and made the process as simple as it can be. We recommend the Mills team for your next refi.”
- Mike F.
“John is great! He lead us through everything step by step and secured us a great loan.”
- Nathan D.
“As a business partner of John Mills, I would trust him and team with my mortgage and family’s financing as well. The service will be top notch!”
- Michelle G.
“John was spectacular. Extremely grateful for his attention to detail and putting in the extra effort to get my refi in place within 30 days. John was a very clear communicator, walked me through the entire process, and overall was a very positive experience. 5 STARS!”
- Derek H.
“John Mills was exceptional during our mortgage refi process. John is not only extremely professional, but he gave us very clear and transparent information and numerous options based on our situation which really helped save us money and time. I was most impressed with John's industry and trade knowledge and I am so glad I was recommended to him. In a time where it's hard to trust the ethics of people in the finance industry, John is someone who was not only trustworthy but made as feel like part of the South Bay family. I normally do not write recommendation but felt compelled to especially since this was such a positive experience. I am sure we will come back when its time to buy or refi again.”
- Guy C.
“John Mills is the BEST! He has helped me with my first and current home purchase. My wife and I felt very overwhelmed and confused when it comes to understanding the world of home loans. John walks you through the process and he helps make it easy to navigate through the home buying steps. He is someone you can trust. I highly recommend John Mills for anyone thinking of buying or refinancing their home.”
- Adrian B.
“My wife and I recently completed a mortgage refi with the help of John. He is very professional and very diligent. He listened carefully to what were our concerns and priorities and provided us with the perfect mortgage and closed the deal very quickly. We also did a refi over 5 years ago and had the same great experience. I highly recommend John Mills to provide you with the mortgage you need.”
- Juan M.
“John Mills helped me fully understand my mortgage process. He answered each question I asked with a calm reassuring tone. Call, text or email, John was always available. Thank you for everything John!”
- John B.
“John is an amazing professional who I can recommend with utmost confidence. His guidance and follow-through was crucial to us getting our first mortgage as well as refinancing during the hurdles of COVID-19. Always on top of his game, very communicative and a all around good person, he is a great person to have on your team.”
- Becky P.
“We cannot recommend John Mills highly enough! As first-time homebuyers, navigating the lending process felt daunting, especially when our initial loan approval expired and we had just a couple of days to put in an offer on our dream home. Thankfully, our real estate agent connected us with John, and it was clear from the start that he was a game-changer. Our previous experiences with big banks were always drawn-out and frustrating, involving clunky document-sharing programs and a general lack of responsiveness. John, on the other hand, was incredibly quick. He not only got back to us immediately but also provided a swift turnaround on our loan approval letter, allowing us to make our offer without delay. Throughout the entire escrow process, John worked seamlessly with the escrow officers, ensuring a smooth and efficient closing. He kept us informed of every step and what to expect next, alleviating so much of the stress typically associated with home buying. Even after we closed on our home, he continues to stay in touch, keeping an eye out for any interest rate changes that could benefit us. John is not only incredibly knowledgeable and responsive but also a genuinely great person. If you're looking for a lender who provides exceptional service, clear communication, and goes the extra mile, look no further than John Mills. He's simply the best!”
- Jessica M.
“We have worked with John Mills as our loan agent on multiple investment home purchases and refinances over the past few years, and we cannot recommend him highly enough! Every transaction has been smooth and stress-free—John always ensures we close on time without any issues. He is incredibly responsive and patient, always taking the time to answer our questions and explain every step of the process. John’s knowledge of various loan products is impressive, and he consistently finds us the most suitable options with excellent rates. If you’re looking for a trustworthy, knowledgeable, and dedicated loan agent, John Mills is the best in the business. We look forward to working with him again in the future!”
- Xinyang Z.
“I cannot recommend John enough -- my husband and I had the best experience using him as our lender. As first-time homebuyers, John spent ample time educating us on the important and relevant aspects of the mortgage process, everything from interest rates, various loan types, property taxes, homeowners insurance, etc. My first phone call with John lasted a full hour and he graciously answered all of my questions. When he didn't have an answer to a question on homeowners insurance, he put me in immediate touch with a trusted colleague who helped us navigate that process with ease. John was also always available when we needed him and would check in on a regular basis when he knew we were viewing homes, to give an update on interest rates, or to give us general tips and tricks. He was such a joy to work with, and we will definitely be using him again for future home buying needs.”
- Jaime S.
“I can't say enough good things about John! As a first-time home buyer I had no idea how the process worked and John walked me through each step with clarity and ease. He moved at lightning speed to get me pre-approved and his team was extremely organized throughout the escrow process. He is also very communicative, available to answer every question I had along the way. I highly recommend him and will be using him for any future needs. Thank you so much John!.”
- Nikki S.
“It took me longer to write this review than to refinance with John. What I really liked about John is that he can work with everyone especially the modern day working couple. John answered my texts at 10pm, spoke to me via phone on Saturday's at 8pm. He understood our schedule and worked with us and was always available. John was also very professional and laid out all details and made sure we understood everything we were agreeing to and of course he was able to get us the best deal! It's nice to have left the big banks to find someone trustworthy and capable of doing an even better job. I've recommended John to friends and family and will continue to do so.”
- Kara F.
“John was a 10/10. I was very impressed with how on top of everything he was, how quickly he was able to get me approved, and how he made himself available 24/7. I thought buying my first home was going to be difficult but John made it so simple! I would highly recommend John and his team to anyone looking to buy in the South Bay area, Los Angeles, or even the larger SoCal Region.”
- Kas D.
“My fiancé and I recently purchased our first home, and we were so fortunate to have John Mills as our mortgage lender. From the start, it was clear that John was not your typical loan officer. He was incredibly knowledgeable, not just about mortgages, but about the real estate market as a whole. He patiently guided us through the entire process, explaining everything in detail and answering all of our questions (and, as first-time homebuyers, we had a lot!). What truly set John apart was his consultative approach. He wasn't pushy at all; instead, he took the time to understand our needs and financial situation, and then presented us with the best options for our specific circumstances. Throughout the entire process, John was incredibly efficient and quick. He and his team handled everything seamlessly, and we never had to worry about following up or chasing him down. We truly couldn't have asked for a better person to guide us through the often-complex world of mortgages. If you're looking for a knowledgeable, trustworthy, and efficient mortgage lender, look no further than John Mills!”
- Hortensia S.
“John has helped us secure mortgages for both of our homes over the past four years, and his rates consistently remain the most competitive. We're thrilled with his service and look forward to working with him again in the future.
- Mackenzie & Kaustuv D.
“Working with John was a truly wonderful experience! We first met John at an open house. He really took the time to talk to us about our financial goals, the intricacies of the types of loans, and how to logistically navigate our mortgage options when both buying and selling in a competitive California market. John’s immense knowledge of mortgage financing was apparent — and he always took the time to educate us on what all of our options were, and gave us the time and space to decide what was best for us. We really appreciate his guidance and because of it, we were able to sell our home and buy the home of our dreams!”
- Sanica A.
“John is exceptional! I can’t thank him enough for all the time and patience he gave me throughout the entire process. He helped me understand the pros and cons specific to my situation and never tired from my endless questions, always available. I couldn’t have asked for a better experience!”
- Arlene T.
“John was instrumental in helping us get a loan for our new place at the best rate around. Highly recommended, would definitely work with him again.
- Andrew B.
“John was very patient and tenacious in helping me with getting a home equity line of credit. I appreciate all of his hard work and staying on top of all transactions until the loan was complete. Expressing all my appreciation.”
- Nina G.
“It has been a wonderful experience working with John and his team. Since the day the buyer's offer was accepted, John has been unfailingly responsive and professional. His calmness together with his expertise and knowledge helped the buyer on the critical issues of final loan approval. Thank you John!”
— Miranda Z.
“John was incredibly helpful in guiding us through the lending process and finding us the best deal. 10/10 would recommend!”
— Chris K.